Enterprise teams are past the "can we build a chatbot?" phase. The question now is whether answers are trustworthy, auditable, and cost-controlled at scale.
The three gaps we see everywhere
1. No eval harness — Without golden datasets and regression tests, every prompt change is a gamble.
2. Flat security model — If every user sees every document, compliance will shut the project down.
3. Missing observability — Latency, cost, and hallucination rate need dashboards, not gut feel.
Our production baseline
Every CortexStack RAG engagement ships with hybrid retrieval tuned on your corpus, RBAC aligned to your identity provider, offline + online eval pipelines, and drift alerts when answer quality drops.
PoCs prove possibility. Production proves determinism — and that is where we focus.